SEE Forge Mobile Solutions SEE Forge Mobile Solutions

Well-Pro Services

Serious about Safety, Quality and Affordability

The Need

Well-Pro, an oil field services company was seeking ways to reduce operational expense by $1,000,000 or more, while improving visibility into field operation and connectivity into home office systems and processes.

The Solution

FAT FINGER, by SEE Forge, was selected as an out-of-the-box customer ready solution to improve field operational efficiency, visibility and connectivity

 

to the home office. Well-Pro achieved and exceeded their cost reduction and efficiency improvement goals by using FAT FINGER for field & home office operation.

“Using FAT FINGER allows us to reduce days outstanding, lost tickets and see our exact daily sales numbers which is a huge benefit for planning our business”.
Quote from Casey Roling – VP of Operations.

The Need

Well-Pro, an oil field services company was seeking ways to reduce operational expense by $1,000,000 or more, while improving visibility into field operation and connectivity into home office systems and processes.

The Solution

FAT FINGER, by SEE Forge, was selected as an out-of-the-box customer ready solution to improve field operational efficiency, visibility and connectivity to the home office. Well-Pro achieved and exceeded their cost reduction and efficiency improvement goals by using FAT FINGER for field & home office operation.

“Using FAT FINGER allows us to reduce days outstanding, lost tickets and see our exact daily sales numbers which is a huge benefit for planning our business”.
Quote from Casey Roling – VP of Operations.

 
 

 
 

The Story

Well-Pro Services, a leader in oil field services based in East Texas, specializes in well-servicing, work-over, completion and swabbing services for Oil & Gas operators.

Well-Pro takes safety, quality and affordability seriously and continuously invests into delivering better results for their clients.

The business owners and senior team members decided to transform their operations from the frustrating and high cost manual paper and excel systems to a digital approach with goals to reduce operational costs and improve revenue collection across the business.

 

Well-Pro researched the market and selected SEE Forge’s FAT FINGER product to automate their operations. Starting with the FAT FINGER drag and drop app builder, the Well-Pro and FAT FINGER success coaching team collaborated to customize the apps to match Well-Pro’s current business processes.

Big finger and non-technology savvy users were able to quickly understand and start using the FAT FINGER app on their already owned iPhones, iPads, Androids & laptops to complete workflows including Field Tickets, Timesheets, Job Safety Analysis (JSA), Vehicle Inspections, Parts and Supply Requests and Swab Reports.

The Story

Well-Pro Services, a leader in oil field services based in East Texas, specializes in well-servicing, work-over, completion and swabbing services for Oil & Gas operators.

Well-Pro takes safety, quality and affordability seriously and continuously invests into delivering better results for their clients.

The business owners and senior team members decided to transform their operations from the frustrating and high cost manual paper and excel systems to a digital approach with goals to reduce operational costs and improve revenue collection across the business.

Well-Pro researched the market and selected SEE Forge’s FAT FINGER product to automate their operations. Starting with the FAT FINGER drag and drop app builder, the Well-Pro and FAT FINGER success coaching team collaborated to customize the apps to match Well-Pro’s current business processes.

Big finger and non-technology savvy users were able to quickly understand and start using the FAT FINGER app on their already owned iPhones, iPads, Androids & laptops to complete workflows including Field Tickets, Timesheets, Job Safety Analysis (JSA), Vehicle Inspections, Parts and Supply Requests and Swab Reports.

 
 

 
 

Safety, Environmental & Quality

Safety & quality are critical to building long-term client relationships at Well-Pro. Anyone on the Well-Pro team can demonstrate their commitment to safe operations by simply logging into their real-time dashboards which will show their crews completing required EHS procedures such as JSA’s and safety inspections. Giving their crews simple tools to drive awareness of risks onsite and promote what safe actions to follow allows crews to perform the tasks correctly and safely while adhering to any regulatory and compliance standards. All the safety data is stored and available to share with clients or regulatory agencies.

Maintenance & Asset Reliability

Maintenance & asset reliability improved as crews diligently fill out vehicle inspections once per week. Doing this quick and easy exercise provides the maintenance team with an early warning system to potential larger problems and allows them to pre-order needed parts and plan their work to reduce total cost of asset ownership. This data is also used for insurance records if they ever need to make a claim and show records on the asset.

Sales & Finance

From the business and finance perspective, lost and delayed field tickets are no longer the high cost, revenue-losing problem they once were. Field tickets which contain customer information, sales numbers and work authorization signatures are easily submitted from the field. With one click the FAT FINGER Quick Book Connector exports all the clean data to Well-Pro’s accounting system and invoices are sent out to the client that same day.

The executive team can look at their real-time dashboard giving them exact daily sales totals and other performance metrics to improve resource and financial planning.

Ensuring procedures are followed, clean data is collected, and reporting is automated allowed Well-Pro Services to reduce admin headcount. This reduced operational costs and removes many admin headaches across the entire team. From the revenue side, reduction in lost tickets and faster collection allows Well-Pro to continue to invest into their business to offer a safe, high quality and affordable oil field service.

Safety, Environmental & Quality

Safety & quality are critical to building long-term client relationships at Well-Pro. Anyone on the Well-Pro team can demonstrate their commitment to safe operations by simply logging into their real-time dashboards which will show their crews completing required EHS procedures such as JSA’s and safety inspections. Giving their crews simple tools to drive awareness of risks onsite and promote what safe actions to follow allows crews to perform the tasks correctly and safely while adhering to any regulatory and compliance standards. All the safety data is stored and available to share with clients or regulatory agencies.

Maintenance & Asset Reliability

Maintenance & asset reliability improved as crews diligently fill out vehicle inspections once per week. Doing this quick and easy exercise provides the maintenance team with an early warning system to potential larger problems and allows them to pre-order needed parts and plan their work to reduce total cost of asset ownership. This data is also used for insurance records if they ever need to make a claim and show records on the asset.

Sales & Finance

From the business and finance perspective, lost and delayed field tickets are no longer the high cost, revenue-losing problem they once were. Field tickets which contain customer information, sales numbers and work authorization signatures are easily submitted from the field. With one click the FAT FINGER Quick Book Connector exports all the clean data to Well-Pro’s accounting system and invoices are sent out to the client that same day.

The executive team can look at their real-time dashboard giving them exact daily sales totals and other performance metrics to improve resource and financial planning.

Ensuring procedures are followed, clean data is collected, and reporting is automated allowed Well-Pro Services to reduce admin headcount. This reduced operational costs and removes many admin headaches across the entire team. From the revenue side, reduction in lost tickets and faster collection allows Well-Pro to continue to invest into their business to offer a safe, high quality and affordable oil field service.

BUSINESS VALUE

Business Process Benefit Value
Field Tickets Reduced lost tickets $228,000 more cash
  30 days reduction in DSO – Days Outstanding to cash 30 days faster cash flow
  Real-time visibility of daily sales Improved planning and customer well cost sharing
  No re-typing data $50,000 person reallocated
Swab Reports Faster customer data Improved customer relationships
Parts & Supply Requests Reduced waiting on parts to improve asset reliability Lower cost of asset ownership
Time Sheets Fast and easy payroll Lowered admin costs
Job Safety Analysis (JSA) Safety workflows followed & tracked Lowered risk of fines
  Improved safety performance Eliminated data entry costs
    Reduced paper & ink costs
Vehicle Inspection Maintenance team has an early warning system to problems with assets Lower total cost of ownership
  Insurance records Lowered risk of non-insurance

RESULTDecreased OPEX Cost and Improved Profit over 3 years

$1,000,000 (+)
If you’re interested to learn more about Well-Pro’s cost reduction and operational efficiency gains, please contact SEE Forge, makers of FAT FINGER to better understand how to transform your operations to be more safe and reliable.

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